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12 highlights from the past 12 months.

A year filled with unprecedented challenges and a need to navigate external pressures more collaboratively than ever before, 2022 is definitely another one for the history books. But while it’s certainly been different, it hasn’t come without reward and opportunity.

As we take time to reflect on our successes over the past 12 months, we’re filled with an overwhelming sense of pride and accomplishment over the things we’ve achieved.

And while you’ll often find us working in the background to keep your business-critical operations running smoothly – whether that’s optimising your tech infrastructure or providing first, second, and third-line support – we thought we’d pinch the limelight for just five minutes. Here’s what we’re celebrating…

  • Appointment to the CCS G-Cloud 13 framework.

While Central was already granted G-Cloud status, the recently introduced 13th iteration called for a renewed application. And we’re delighted to have been appointed!

From hosting and software to general support, this digital marketplace opens up new markets for the business – extending our cloud technology to public sector customers. With 10 new services already live for organisations to procure, we’re excited to broaden our horizons even further in 2023.

  • Welcoming our operations assistant, Vicki Coleman.

Despite only joining the fold this year our latest recruit has made a significant impact with colleagues, customers, and partners alike.

Bringing a portfolio of experiences and oodles of personality, Vicki not only keeps the business on top form, but is an excellent addition to the team on a cultural level too. Here’s hoping we get some equally impactful recruits next year! If you want in, why not contact us?

  • Jordan Gallier’s well-deserved promotion.

Sticking with the employee theme, we’re delighted to have seen Jordan Gallier take the next step in his career in 2022 – as he rose up the ranks from technical to senior architect.

Starting out as an apprentice just a few years ago it’s been a real privilege to watch Jordan move forward alongside the management team and play an ever-integral role in business growth and success. Who knows what’s next…

  • Being there – no matter when, where, or what.

Being trusted to deliver on our promises has always been part of our DNA, here at Central. And while the advice we give has always been based on honesty and objectivity, this has been especially important for every sector we operate in this year – not least with so many challenges and questions around the integrity of organisations.

By providing comprehensive, well-considered assessments of IT requirements, this has given our customers the assurance they so desperately needed this year. And it’s something we look forward to continuing in 2023 and beyond.

  • Strengthening and developing client relationships.

As an outsourced IT partner, the support we offer is vast and varied. And since starting out in 1991, our mission to place IT at the heart of every business and keep it as headache-free as possible hasn’t wavered. This year, that’s seen Central strengthen existing relationships with clients and partners, as well as develop a whole host of new ones. Some notable mentions for various housing clients, for points six to 12, include…

  • Microsoft Teams telephony integration.
  • Switch to Microsoft Azure and implementation of a new SD-WAN.
  • Provision of first, second, and third-line support to Welsh housing association, The ateb Group.
  • Expanded, multi-level contract.
  • Delivery of an immutable backup and flexible disaster recovery solution.
  • Completion of 44-site SD-WAN project for streamlined connectivity.
  • Three new help desk support contracts.

And there’s plenty more where that came from! The end of the year brings no greater joy than the opportunity to thank our clients and partners for their continued support. We look forward to an even greater 2023, together.

You’ll also be pleased to know that, besides the bank holidays, we’ll be operating business as usual over the festive period. Those with out-of-hours cover in their contract should have the information on how to contact us, should Central’s support be required during this time.

If you have any questions or concerns, please don’t hesitate to get in touch.

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IT'S WHAT WE DO.

Central Networks are a strategic technology partner. Excellent technology is a given, customer service, trust and long-term relationships are what drive our business. We support CEOs, Heads of IT, IT technicians and transformation directors to ensure technology provides an edge to their organisations.

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