Here at Central, people are at the heart of the ‘how’ and ‘why’ of everything we do.
We started out on our IT journey back in 1991, and our mission and ethos haven’t changed. We’re a family-run firm that pride ourselves on our integrity, honesty, and objectivity – and we make IT stress free by keeping it as simple as possible.
But it’s our people who make this all possible. Get to know them more in our staff spotlight.
Name: Nick Bowling
Job title: Service desk manager
Sum up your role at Central in one sentence:
I manage the technical team as well as the scheduling for all IT projects. As part of this, I deal with the allocation of customers’ project budgets as well as managing the service desk and dealing with client queries.
What three words would your colleagues use to describe you?
Hardworking, focused, and a perfectionist.
And what do you enjoy most about your job?
I love all things technical, but I’d have to say I particularly enjoy onboarding new customers, there is a real buzz in the air and I’m proud to have such an amazing team who always go the extra mile.
I also enjoy working on our own internal projects, over the last nine months I’ve been working on our professional service application (PSA), This gives our clients greater visibility via our customer portal of both Helpdesk tickets and Projects.
Check your phone, what was the last emoji you sent?
A very smiley face. 😁
Who was or is your biggest inspiration?
It’s not a single person in particular, but I’m inspired by all people who have overcome extreme adversity.
You’re hosting a three-course dinner party, what’s on the menu?
Chicken tikka to start, lamb rogan josh with homemade chapatis for main, and cheesecake for dessert!
Back to Central, what makes the company stand out?
Our unwavering flexibility and the range of skills each member of the team brings. We have a pool of knowledge and expertise to drive real business change forward for our customer – something we’ve been doing extremely well for over 30 years.
Tell us a fun fact about yourself we might not know:
I’m a keen ‘DIYer’ and one of my biggest projects to date is building a conservatory.
What would the title of your autobiography be?
Work hard and never give up.
Central’s mission is to ‘restore faith in IT’ – tell us more about what this means to you:
For me, this is about being less technical with customers – not bamboozling them with technical jargon they don’t need to know – and letting their business requirements drive the solution. At Central, we listen to what our customers’ want and tailor our advice and solutions accordingly - rather than trying to sell them something they may not necessarily need.
Central Networks are a strategic technology partner. Excellent technology is a given, customer service, trust and long-term relationships are what drive our business. We support CEOs, Heads of IT, IT technicians and transformation directors to ensure technology provides an edge to their organisations.