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SERVICES

IT'S HOW WE DO IT.

At Central, we don’t just provide IT services – we build trusted partnerships that support your organisation's growth, resilience and day-to-day performance. Our approach is hands-on, flexible and shaped around your goals, whether you're scaling, securing or simply keeping things running smoothly.

Cyber Security
Your Business
Your Brand

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SUPPORT & MANAGED SERVICES.

Every organisation deserves a support partner that’s more than just reactive. At Central, our managed services are designed to keep you one step ahead. From end user support to expert-level technical escalation, we’re with you all the way – minimising downtime, maintaining productivity and making IT feel effortless.

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End User Support Desk
(1st & 2nd Line)

  • Service Desk (1st & 2nd Line)
  • Holiday & Overflow Support
  • Microsoft 365 Support
  • Onsite Engineer Resource
  • Configuration & Patch Management
  • Device Health Monitoring
  • Proactive Account Management

Advanced Support Desk
(3rd Line)

  • 3rd Line Support Services for Advanced Issues
  • Microsoft 365 Support
  • Advanced Technical Support

CYBER SECURITY.

In today’s digital landscape, security is a priority. At Central, we provide comprehensive, proactive cyber security systems to protect your business from ever-evolving threats. Our tailored services ensure that your data, systems and reputation remain secure, giving you peace of mind in an uncertain world.

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Managed Security Services

  • Central Cyber Secure (Prevention & Detection)

24/7 SOC (MDR)

  • EDR, ITDR, SIEM

Security & Compliance

  • Cyber Essentials as a Service
  • Security & Compliance Consultancy
  • Virtual CISO
  • Disaster Recovery Planning & Strategy

Threat Testing & Protection

  • Email Security
  • Penetration Testing
  • Physical Penetration Testing
  • Automated Penetration Testing

INFRASTRUCTURE & CLOUD.

As businesses rely more on cloud technologies, a strong infrastructure is key. At Central, we provide cloud and infrastructure solutions that help you scale, operate smoothly, and stay competitive. Our services optimise performance, enhance flexibility, and ensure security across your IT ecosystem.

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Optimisation & Health Assessments

  • Azure Optimisation
  • M365 Optimisation
  • On-Prem Optimisation
  • Firewall Reviews
  • WiFi & SD-WAN Assessments

Cloud & Infrastructure Transformation

  • Cloud Migration
  • Private Cloud Solutions
  • Network Solutions (WiFi, WAN)
  • Backup & Disaster Recovery Solutions
  • Immutable Backup

CONSULTING
& PROFESSIONAL SERVICES.

With expert guidance and hands-on support, we work alongside you to ensure your technology strategy is right for your business. From IT planning to security consultancy and professional services engineering, we’ve got you covered every step of the way.

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Technology Strategy Planning
Merger & Acquisition IT Support
Professional Services Engineer

  • Onsite Engineer
  • Security & Compliance Consultant

UNIFIED COMMS.

Effective communication is at the heart of every successful organisation. With Central's unified communications services, we integrate your communication tools, making it easier for your team to collaborate, regardless of location. From cloud telephony to contact centre systems, we ensure you have the right tools in place to stay connected and enhance productivity.

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Unified Communications

  • Cloud Telephony
  • Contact Centre Solutions

MODERN WORKPLACE.

The way we work has changed, and we make sure your tech stays ahead. Central designs secure, user-friendly modern workplace systems that improve productivity, protect endpoints and enable people to work well, from anywhere.

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Modern Workplace

  • Device Management & Endpoint Security
  • Collaboration & Productivity Solutions
  • Identity & Access Management
  • Remote Work Enablement

My assessment of Central over the years has always been that they are big enough to cope but small enough to care – the perfect combination for us.

Ian Duncalf, Operations Team Lead at One Manchester

Central’s solution has streamlined our IT, cutting costs and enabling us to work smarter and more securely. We’re now in a better position to scale and innovate.

Gemma Savill, Infrastructure & Security Manager, Merthyr Valleys Homes

Thanks to Central, our move to the new HQ was flawless. The planning, setup, and migration were seamless, and now our team is operating with better connectivity and call solutions.

Catherine Koi, Business Support Team Leader, Brighter Futures

Our Experience with Central has been exceptional – their technical expertise are evident in every interaction.

Paul Dixon, Partner, Molesworths

Central’s support throughout the project was impressive. Central was patient, professional, and responsive, managing to deliver the project on budget and to the highest standards.

Andy Mount, ICT manager, Stepping Stone Projects

We’ve worked with Central for over 10 years, and we have a great working relationship - it’s personal and you know that they really care.

Perri Knott, IT infrastructure manager, Eastlight Community Homes

In the 10 years of service they have never let me down. They have a real partnership feel compared to traditional supplier / customer.

Lee Walsh, Bron Afon

OUR TRUSTED PARTNERS

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