Horton Housing.

Central wins three year contract

With a rich heritage in the housing sector, the team at Central have a range of expertise to be able to deliver for new client, Horton Housing.

We are delighted to announce that Central has secured a three-year IT support contract with housing support services provider, Horton Housing.

The six-figure deal will see the Central team provide Horton Housing with a comprehensive, flexible support package that includes implementing and managing the move to Office 365, backup and disaster recovery and service desk support as part of Horton Housing’s three-year IT strategy that aims to make significant improvements to support its staff, clients and volunteers.

Horton Housing manages more than 30 different housing, training and support services across Bradford, Calderdale, Kirklees and North Yorkshire. It provides specialist support and quality accommodation for the most vulnerable in society including people who are homeless or people suffering from mental health conditions.

As part of its strategy, Horton Housing wanted to adopt better ways of working remotely without affecting its tenants. Central recommended that Horton move to Office 365 so that it could utilise incorporated tools such as PowerApps and MS Teams to allow for effective communication and collaboration across the business.

Mark Spencer, Head of IT at Horton Housing commented: 

“Central outlined an approach which met the needs of our ongoing IT strategy and during the short time we have been working with them, they have delivered what was promised. As a result of the COVID-19 outbreak, they helped Horton Housing to speed up the transition to remote working, deploying MS Teams across the workforce to ensure we could continue to deliver the high levels of service our clients expect. I am confident that Central’s personal and collaborative approach will enable us to deliver on our future ambitions.”

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Central partnered with us to deliver a comprehensive infrastructure refresh, resulting in a cutting-edge, streamlined, and resilient IT environment. Their guidance throughout the project was marked by professionalism, deep technical expertise, and strict adherence to budget.

Bob Gibson, Head of IT, Martin House Children's Hospice

My assessment of Central over the years has always been that they are big enough to cope but small enough to care – the perfect combination for us.

Ian Duncalf, Operations Team Lead at One Manchester

Central’s solution has streamlined our IT, cutting costs and enabling us to work smarter and more securely. We’re now in a better position to scale and innovate.

Gemma Savill, Infrastructure & Security Manager, Merthyr Valleys Homes

Thanks to Central, our move to the new HQ was flawless. The planning, setup, and migration were seamless, and now our team is operating with better connectivity and call solutions.

Catherine Koi, Business Support Team Leader, Brighter Futures

Our Experience with Central has been exceptional – their technical expertise are evident in every interaction.

Paul Dixon, Partner, Molesworths

Central’s support throughout the project was impressive. Central was patient, professional, and responsive, managing to deliver the project on budget and to the highest standards.

Andy Mount, ICT manager, Stepping Stone Projects

We’ve worked with Central for over 10 years, and we have a great working relationship - it’s personal and you know that they really care.

Perri Knott, IT infrastructure manager, Eastlight Community Homes

In the 10 years of service they have never let me down. They have a real partnership feel compared to traditional supplier / customer.

Lee Walsh, Bron Afon